"What should I do next time?"

Getting called in to work an extra 4 hours was worth it for this customer. He came up and placed his order in that kind of snobby and bored way. He said everything really sluggishly and without any emphasis on any syllable or any word. After he pays he asks:

"Yesterday I came in and ordered a sandwich combo, but I never got my donut. Can you give me the donut now?"

I explained to him that due to the circumstances (that it happened yesterday, and I have no idea who the fuck he is or if he is telling the truth--I put it much more politely), I couldn't do anything to help him. He replies:

"Well I really wanted to get a donut".

Again, I apologize and tell him there is nothing I can do, if he wanted a fucking donut he should order a fucking donut because I am not going to give them away. (Again, I put it much more politely). Then he asks:

"Well what should I do about it next time?"

I don't know why this seemed ridiculous to me, but this guy was driving me nuts and I wanted to laugh quite badly. "What should I do next time I realize no one gave me my donut??!?!??Maybe I should realize before 24 hours has passed, or hell, before I'm done my meal, that I didn't get my fucking 90 cents worth of pastry!"

I told him that we always grab pastries/cookies/etc. before the customer has paid and put it on the counter in front of them. (This is to prevent from forgetting things......) If he didn't grab it from the counter someone else may have. (Basically, pay attention). Also, I told him that if he's missing something from his order he should ask one of us to get it for him right away, versus a day later. Then...

"OK, well the other thing is that I think whoever makes the sandwiches needs to learn the difference between turkey and ham. They are different and yesterday I got ham on my turkey sandwich, which I wasn't too happy about. So, I dunno, maybe you guys need to have a lesson or something."

Yep, he told us we needed a lesson. This concern is understandable, but way too late. Had he have come back when he noticed, we would have made him a new sandwich. We might have even given him two donuts for fucking up so much. (Assuming we did forget the donut and screw up the meats). I was biting my tongue when he was leaving and trying to hard not to be rude and laugh.

I dunno, it made my day.

That and Nadine's Dane Cook impression..."Welcome to the jungle".

And now, back to studying my ass off for Econ!!!!!!!!!!!!!

Love always,

Janelle

http://www.youtube.com/watch?v=whNUdqQKMCY

(at the end!)