Customer service jobs provide services to people. I work one of those jobs, and it's not a bad job. What's bad is how rude and dumb people can be.
--You wonder why your coffee is cold. When I say I'll remake it for you and ask what you had in it, you reply "5 milks and 3 sugars". 5 milks takes up over half the cup, of course it's cold.
--The correct reply to "Do you want your sandwich on white or whole wheat?" is actually not "yes".
--Telling me you want a bagel with cream cheese doesn't really help me help you. We have 7 or 8 kinds of bagels and 5 kinds of cream cheese. Would you like me to pick for you?
--Ordering a 40 pack of timbits and telling me you want "10 chocolate, 5 honey dipped, 3 honey crullers, 8 snowballs, 4 old fashioned glazed and the rest sour cream glazed" surprisingly, is difficult to remember and I'm not really sorry when I have to ask you again what you wanted.
--When you ask "What kind of soups do you have today?" and I say " Cream of broccoli and vegetable", that really means I don't have chicken noodle.
--No, we don't take Visa.
--No, we don't take debit.
--We never close.
--No, we aren't still selling the breakfast sandwiches, it's 2pm we've been out for a couple of hours.
--You wonder why your combo costs more than the advertised price. Well first of all, there are taxes, second you ordered a danish instead of a donut and an XL french vanilla instead of a medium coffee, oh and you added bacon to your sandwich.
--Just because I am close to the counter when I'm making an iced cap, doesn't mean I can get you an extra cup, I'm in the middle of something. And also, I have no idea how much longer your sandwich will take, I'm not in charge of it.
--I know what regular/single-single, double-double and triple-triple mean. You can even throw me a "quad-quad" and I'll figure it out, but I have no idea what a single-double is. Single what, double what?
--I am sorry that your baked, but we haven't baked any of that donut you really wanted in a while, so choose something else.
--No, we can't toast croissants. Why? They light on fire.
--If you ask for your bagel triple toasted, it will probably be pretty crispy.
--When you say "I want a toasted chicken club on whole wheat" and I ask "Is that everything?" I assume that you didn't want the combo.
Just so you know =)
Love always,
Janelle
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